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Everything you need to know before you buy pet insurance from M&S!
M&S's Premier pet insurance offers a maximum of £10,000 in vet fees cover and an excess of £50. But don't let the generous coverage fool you - this policy isn't rated by Fairer Finance, and it's not even considered a Which? Best Buy. In fact, its Which? Policy Score is only 69%, with no scores for customer or claims satisfaction. And unfortunately, pre-existing conditions aren't covered either. So if you're looking for comprehensive pet insurance from a reliable provider, this probably isn't the one for you.
M&S Pet Insurance has been receiving some concerning reviews lately, with customers citing poor customer service and a lack of understanding when it comes to resolving issues. People have had to wait weeks for responses from the company, been given the runaround when trying to contact the right person, and in one case even been suggested to buy a laptop in order to resolve their issue! With such frustrating experiences, it's no wonder M&S Pet Insurance has been receiving so many negative reviews. Unfortunately, this isn't a good sign for anyone looking for reliable pet insurance. Score: 2/10
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